It’s Time to Break
the Pattern!
Be the leader everyone wishes they had.
WHY USE THE INTEGRATIVE RESTORATIVE COACHING MODEL (IRCM)
Think about the workplace you want to lead.
A place where people feel listened to.
Where issues are dealt with early.
Where teams feel calm, supported, and connected.
Where leaders know how to step in before problems land on HR’s desk.
Now think about what usually happens when a workplace issue shows up.
Do you send it to HR?
Hope it settles on its own?
Or feel stuck, unsure what to say or do next?
If any of that sounds familiar, this Integrative Restorative Coaching Model was created for you.
Employees can sense uncertainty.
They notice when leaders avoid tough conversations.
And they notice when problems are pushed aside instead of handled.
This isn’t about pointing fingers.
It’s about recognizing patterns.
When leaders don’t have clear tools, they fall back on what feels safest, even when it leads to more tension, more complaints, and more distance between people.
The good news?
That pattern can change with the Integrative Restorative Coaching Model.
HOW THE INTEGRATIVE RESTORATIVE COACHING MODEL WORKS
Restorative leadership starts with you.
When you’re confident in how to handle tension, people feel it. Conversations become calmer. Employees feel safer speaking up. And problems get handled before they escalate.
Here are simple ways to start:
Build confidence one-on-one
The Integrative Restorative Coaching Model course helps you learn what to say, how to say it, and when to step in. You’ll feel clearer, calmer, and more prepared when workplace challenges come up.
Give your leadership team a shared approach
Our 90-minute workshop helps leaders learn the same tools and language, so employees get consistent responses instead of mixed signals.
Create lasting change across your organization
An Integrative Restorative Coaching Model Course gives your organization the tools, training, and support to handle conflict internally.
Testimonials
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![Sangeetha Nair, Director, Career Trek]()
Sangeetha Nair, Director, Career Trek
“Phyllis helped me navigate a very stressful staff situation with clarity and confidence. Her guidance showed me how to respond calmly and compassionately, and the issue was resolved without lingering tension. I’m grateful for her support, it truly made a difference.”
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Rhonda Taylor
It is always such a pleasure and an honour to be in a room with you. The Space you create for us to have conversations, to learn, and to grow is always extremely valuable!
FAQ
Some frequently asked questions
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No. However, I recommend taking the IRCM course and working with me one-on-one to help prepare you for using the process.
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No. The IRCM is suitable for use in situations where two or more people work together.
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No. The purpose of the IRCM process is to equip all leaders, managers, supervisors and team leaders to use it with employees to build mutually healthy, safe, and professional workplace relationships.
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For an employee, this equates to approximately 4 hours of IRCM coaching per month of sustainable learning.
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It's a process that requires full commitment from all levels of organizational leadership. This is necessary for employees to model this way of restoring workplaces to sustainable, healthy, safe and professional interhuman interactions.
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I offer organizations several ways to use the IRCM Process:
You get the opportunity to acquire an IRCM process license. This license includes:
● Train-the-trainer (up to 2 employees/organization).● A year's use of the IRCM process within the organization.
● IRCM mentorship for in-house IRCM coaches during the period of active licensure.
● The IRCM workbooks.
● Strengthening the community workshops.
● Strengthening Benevolent Observers workshops.
As-needed IRCM process consultation for managing workplace conflicts.
Depending on the nature of your organization, we might partner to offer the IRCM process certification to your members.
Meet the CEO + Founder
I help leaders apply the principles of the Integrated Restorative Coaching Model Process (IRCM) in their day-to-day leadership to create and sustain diverse, psychologically safe, and healthy workplaces.
I am a passionate advocate for harnessing human potential. As the founder and principal of Ultimate Potentials Corporation, I bring over two decades of experience in health, leadership, learning and development, and social justice. My work is dedicated to helping leaders use restorative coaching processes to create workplaces where everyone can thrive.
With a background as a Human Ecologist, Certified Workplace Psychological Health & Safety Advisor, a Professional Certified Coach with the International Coaching Federation (ICF), a Master of Public Health from the University of Manitoba, and various certifications in diversity, equity, and inclusion and adult learning, I am equipped to guide leaders in transforming their organizations to achieve their goals.
Download the PDf
Enter Email to download “Restoring Workplace Peace: Understanding Types of Workplace Injustices”
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