It’s Time to Break
the Pattern!

Be the leader everyone wishes they had.

WHY USE THE INTEGRATIVE RESTORATIVE COACHING MODEL (IRCM)

Think about the workplace you want to lead.
A place where people feel listened to. 
Where issues are dealt with early. 
Where teams feel calm, supported, and connected. 
Where leaders know how to step in before problems land on HR’s desk.

Now think about what usually happens when a workplace issue shows up.

Do you send it to HR?
Hope it settles on its own?
Or feel stuck, unsure what to say or do next?

If any of that sounds familiar, this Integrative Restorative Coaching Model was created for you.

Employees can sense uncertainty.
They notice when leaders avoid tough conversations. 
And they notice when problems are pushed aside instead of handled.

This isn’t about pointing fingers. 
It’s about recognizing patterns.

When leaders don’t have clear tools, they fall back on what feels safest, even when it leads to more tension, more complaints, and more distance between people.

The good news? 
That pattern can change with the Integrative Restorative Coaching Model.

HOW THE INTEGRATIVE RESTORATIVE COACHING MODEL WORKS

Restorative leadership starts with you.

When you’re confident in how to handle tension, people feel it. Conversations become calmer. Employees feel safer speaking up. And problems get handled before they escalate.

Here are simple ways to start:

Build confidence one-on-one
The Integrative Restorative Coaching Model course helps you learn what to say, how to say it, and when to step in. You’ll feel clearer, calmer, and more prepared when workplace challenges come up.

Give your leadership team a shared approach
Our 90-minute workshop helps leaders learn the same tools and language, so employees get consistent responses instead of mixed signals.

Create lasting change across your organization
An Integrative Restorative Coaching Model Course gives your organization the tools, training, and support to handle conflict internally.

Testimonials

Sangeetha Nair, Director, Career Trek

“Phyllis helped me navigate a very stressful staff situation with clarity and confidence. Her guidance showed me how to respond calmly and compassionately, and the issue was resolved without lingering tension. I’m grateful for her support, it truly made a difference.”
Allison Kirkland, Director

“It’s always a pleasure working with Phyllis. She customizes her training to support the kind of inclusive, respectful culture leaders want to build. Her work reminds us that effective leadership is learned through intention, practice, and real commitment.”

FAQ

Some frequently asked questions

No. However, I recommend taking the IRCM course and working with me one-on-one to help prepare you for using the process.
No. The IRCM is suitable for use in situations where two or more people work together.
No. The purpose of the IRCM process is to equip all leaders, managers, supervisors and team leaders to use it with employees to build mutually healthy, safe, and professional workplace relationships.
For an employee, this equates to approximately 4 hours of IRCM coaching per month of sustainable learning.
It's a process that requires full commitment from all levels of organizational leadership. This is necessary for employees to model this way of restoring workplaces to sustainable, healthy, safe and professional interhuman interactions.
I offer organizations several ways to use the IRCM Process:
1. You get the opportunity to acquire an IRCM process license. This license includes:
  ● Train-the-trainer (up to 2 employees/organization).
  ● A year's use of the IRCM process within the organization.
  ● IRCM mentorship for in-house IRCM coaches during the period of active licensure.
  ● The IRCM workbooks.
  ● Strengthening the community workshops.
  ● Strengthening Benevolent Observers workshops.
2. As-needed IRCM process consultation for managing workplace conflicts.
3. Depending on the nature of your organization, we might partner to offer the IRCM process certification to your members.

Meet the CEO + Founder

I am a settler of African/Caribbean descent, living and working from Treaty 1 territory, the ancestral and traditional homeland of the Anishinaabe peoples. My work as an educator and consultant centers around intentional leadership practices and advocacy. I work with leaders in organizations and communities to create a better working and living experience for all people.

Professional Certified Executive Coach (ICF)
Holds a Master of Public Health from the University of Manitoba
Graduate Certificate in Health and Aging
Certified MBTI Practitioner and Psychological Health and Safety Workplace Advisor
Certificate in Adult Learning from ATD
Authored books and training manuals on leadership, health, equity, diversity, inclusion, and coaching
Developed programs like Pathways to Diversity, Equity, and Inclusion and P.A.U.S.E. for integrative leadership practices

A few other roles I play are a mother to two sons, a wife, daughter, sister, auntie, friend, and community volunteer. I find great peace and joy in gardening, hiking, biking, skiing and spending time in silence.

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Enter Email to download “Restoring Workplace Peace: Understanding Types of Injustices.”

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It’s Time to Break the Pattern!