How To Talk About 'Messy Stuff'
This course prepares participants by showing them how to use three important tools for talking about messy stuff.
Participants are first introduced to Improvisation as a communication tool. Improvisation helps us skillfully navigate unexpected diversity-related situations that are sensitive and potentially conflictual.
Second, Holding Council is a tried and proven communication tool that is well-suited for dealing with and managing talking about messy stuff within a group setting or with one other person.
Third, The AADCA Coaching tool for asking questions is introduced to participants. This coaching tool prepares participants by showing them 5 key types of questions to ask when faced with messy stuff.
Participants get to practice using these tools as a way to prepare for interacting with the remaining content of Pathway-How to Talk About Messy Stuff, as well as for use in their organization.